Five Things to Look for When Choosing Professional Carpet Cleaners

How Pilgrim Payne offers total care for carpets

Looking for a great carpet cleaning company but aren’t sure what a company should be offering? Then take a look at our handy guide. Here you’ll find what to look for – along with how we fit the bill.

How long have they been carpet cleaning in South West London?

The first thing that you should look for in a carpet cleaner is their level of experience. Here at Pilgrim Payne, we have been delivering high quality cleaning services in the capital for over 165 years. So if you are looking for experts in carpet cleaning in South West London, we’re sure to fit the bill with over a century’s worth of expertise!

Our track record has been impeccable, and we have earned the right to be awarded with not one but two Royal Warrants. The first was awarded to us as Cleaners of Soft Furnishings & Carpets by HM The Queen, and the second as Suppliers & Cleaners of Soft Furnishings by HRH The Prince of Wales.

What products do they use in their carpet cleaning?

The second thing that a prospective customer should look into is the cleaning products that the professional carpet cleaners in London use. If the company that you are considering go for a ‘one product suits all’ approach, then you should steer clear. Every carpet is different, and so a good cleaning company will have a wide range of products and cleaning tools at their disposal.

Here at Pilgrim Payne, we tailor our approach to each carpet. When one of our cleaning experts arrives at your property, they will closely examine your carpets before going ahead, only selecting the products that will safely restore the carpet to its former glory.

Do they provide fine carpet cleaning?

If you are looking for fine carpet cleaning, then make sure that the company you have chosen have a background in that area. The cleaning materials and tools used for regular carpet cleaning aren’t suited to fine carpets and rugs, which require a more delicate, precise touch.

Luckily for you, we specialise in the cleaning of fine carpets and rugs along with regular carpets. Our technicians are able to work with Oriental and Persian rugs and using their expert eye and products that are perfect for job, carefully bring them back to a beautiful condition. So be sure to get in touch if your fine rugs and carpets are in need of some TLC.

How is their customer service?

Before you book an appointment with a carpet cleaning company, ask yourself one thing – are they friendly and communicative? When you get in touch, they should be able to answer any questions that you may have and be able to talk you through the process. If they seem evasive or keen to give you the hard sell, then they could be a company to avoid.

We pride ourselves on being totally transparent professional carpet cleaners. We’ll answer your questions honestly, and we’ll tell you exactly what you can expect from your appointment. So you will be able to book an appointment with total confidence.

Do they have any other areas of expertise?

Last but not least, be sure to see if they provide any other services. After all, you may need your carpets cleaning right now, but in a few months’ time it could be your curtains, or your upholstery or soft furnishings.

We offer a wide range of cleaning services here at Pilgrim Payne. You can have your curtains cleaned, as well as your upholstery. We also provide a general and spring cleaning service, as well as being able to make bespoke curtains and upholstery.

Give us a call today!

Interested in our carpet cleaning services? Then get in touch with us today, and we’ll take it from there! We’re sure that you’ll be totally delighted with the results.

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