Breathe new life into soft furnishings, carpets and your environment.
Treasured fabrics such as fine rugs, carpets and tapestries can be restored to their former glory with the expert assistance of Pilgrim Payne’s fine rug department. Revival of colour and removal of damaging dirt will enhance their true beauty and extend the life of these valuable investments (collection and delivery is inclusive).
Pilgrim Payne & Co has been caring for fine fabrics and textiles for over 165 years and boasts a pedigree that has earned it two prestigious Royal Warrants of Appointment. The curtain, carpet and upholstery cleaning specialist, has a client list which includes deluxe hotels, city clubs and institutions, as well as prestigious embassies, Ambassadorial residences and the palatial homes of heads of state. Most recently, its work has ranged from a £80,000 Flemish tapestry to a decadent mink bedcover.
With an envied reputation as fine curtain makers, and as Industry Partner of the British Institute of Interior Design, Pilgrim Payne understands how to care for valuable fabrics and fine furnishings to maintain colour and appearance and prolong the life of fabrics and your investment.
Pilgrim Payne offers a full take down, clean and re-hang service on all curtains, pelmets, swags and tails, carried out in accordance with stringent standards and with a full non-shrinkage guarantee.
As members of the National Carpet Cleaners Association, the company offers a total care service for valuable carpets and upholstered furniture. Utilising the latest developments in on-location cleaning, they are thoroughly revived with the utmost care. The removal of dirt and grit not only restores appearance but also prevents premature ageing of the fibres by abrasion and creates a healthier living environment.
The scope of the interior renovation work is not limited to the Plant itself. There is a fleet of technicians in Operational areas offering carpet, upholstery, fabric walling and on-site curtain cleaning if required. Furthermore, services have broadened to include curtain making, relining and alteration works, maintenance of vertical and venetian blinds and an upholstery and re-upholstery service.
Staff have up to 30 year’s experience and, if necessary, security cleared personnel can be provided by the company.
Regular cleaning of soft furnishings is not only vital to keep them in tip top condition but also rids the home of harmful soil and grit, in addition to health harming dust mites and bacteria. Here are a few facts that explain why professional cleaning is key to this regime:
- Draperies trap heating and cooking vapours, soil, dust, pollen and bacteria. Some residues turn into sulphuric acid deteriorating fabric and fading colours
- Dust dims colours, erodes the strength of fibre and its shape is proven to have an abrasive or cutting effect on fabrics
- Dust mites account for 95 percent of house-dust sensitivity and the mite proliferates in the bedroom where we spend one-third of our time
- Thorough, professional cleaning represents value for money when considering the cost of replacing carpets and furnishings
Whatever assistance you require in maintaining the appearance of your home, Pilgrim Payne provides a service that is tailor made to your own special needs:
- Curtains taken down, cleaned and reinstalled with full non-shrinkage guarantee
- On-location cleaning of carpets, upholstered furniture, fabric walling etc
- Cleaning of fine rugs (including Persian rugs) and tapestries
- Take off, cleaning and refitting of loose covers
- Application of fabric and carpet protector
- New curtain, relining and alteration service carried out on our own premises
- Re-upholstery carried out by craftsmen
- Flame retarding service for curtains
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020 8453 5350
Services
Testimonials
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
We had a post builder sparkling clean and the service was exceptional. Nothing was too much trouble, Maria and the team were extremely accommodating, and the house was spotless when they left. We look forward to bringing them onto many projects in the future.
Immaculate service. From booking, through estimating, to cleaning. They have knowledgeable employees who are thorough and care. Amazing results too. They do things correctly, the first time, with the right attitude (which I find isn't often the case here in London!).
My large white curtains and blinds were cleaned, washed and rehung to perfection during November 2020. When Ian, who was extremely helpful, professional, friendly, prompt, and knowledgeable, rehung these in several rooms, they were gleaming white, clean and fresh, just as though they were brand new again. Pilgrim Payne is the tops and Ian is a fine ambassador for such a superb company. MANY THANKS
I always have my curtains and upholstery cleaned by Pilgrim Payne. They do a fantastic job, are reliable and trustworthy. They are not cheap but are worth every penny. In particular I want to praise John who gets out stains that I didn't think were possible to remove. On his recent visit he transformed my 7-year-old white sofa so that it looked like a new purchase! And he magicked away two unsightly spots from a cream curtain. He is Mr Magic Man!!
Great customer service! And very skilled people! This time for my small studio I wanted REAL professional and skilled people to do my cream carpet. And I was most happy to have great service from Chris for estimates and Charlie who did a fabulous job making my carpet come back to life! Money well spent!
Jamie from Pilgrim Payne has just left, and all the rugs look new, thanks to his care and attention. A lovely friendly person to have in the house - and the dog thinks so too.
