Pilgrim Payne® offers specialist rug cleaning and tapestry cleaning throughout London and beyond.
As part of our rug cleaning service, items are collected and taken to our cleaning plant where they are inspected for stains and areas of wear or weakness. The rug or tapestry is thoroughly vacuumed to remove all loose soil – areas of heavy soil are pre-sprayed and stains are pre-spotted by hand. If the rug or tapestry has any fringes, they are cleaned and brushed by hand.
We clean all rugs and tapestries with neutral soaps or mild detergent depending on the type of soiling – in some cases, rugs may be dry cleaned. Once cleaned, they are given a sour rinse to enhance their appearance and then hung to dry naturally. Before packing and delivering to the client, all rugs and tapestries are reviewed to assess results and re-worked if it is felt that any improvement may be possible. In the case of Chinese rugs, the pile is re-lustred by hand.
Our rug cleaning service is specifically tailored to the materials we are working with, so whether we’re conditioning a family heirloom or a high-value Persian rug, the quality of our cleaning service is of the highest standards, and the care and attention brought to your item is absolutely second to none.
Once rugs have undergone stain removal and a thorough clean and they are looking their best again, it makes sense to keep them that way by applying a Stainshield carpet or fabric protector to resist rapid re-soiling and staining.
Rug Repairs and Restoration
In addition to rug cleaning in London, we also offer expert rug repairs and restoration services for items that have seen better days. Working to rectify everything from frayed fringes and uneven ends all the way through to moth damage and water damage, we provide rug repairs that will leave your items looking fresh and ready to be enjoyed for many years to come.
“The quality of our cleaning service is of the highest standard”
We extend our rug cleaning and repairs services to a wide range of locations in London, including (but not limited to) Kensington, Chelsea, Belgravia, Mayfair, St. John’s Wood and Hampstead. Contact us for more information.
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it.
I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
Ms van der K
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it.
Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details.
Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
Mrs S. Hampton TW12
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
Mrs M. London W5
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard.
I wanted to express heartfelt thanks for your assistance and to all that worked on them.
It just leaves me to wish you and the company continued success. I am sure I will be using your services again."