Rug Cleaning

Pilgrim Payne® offers specialist rug cleaning

If your rugs are in need of a deep, thorough clean, then you have come to the right place. Pilgrim Payne® offers specialist rug cleaning and tapestry cleaning throughout London and beyond. We have over 170 years of experience, many of those in looking after rugs. We clean a wide range of rugs, including Chinese and Persian carpets. Our care and attention to detail, no matter what the rug, has made us the experts in rug cleaning that London clients trust. As well as cleaning, we are the providers of the best rug restoration London and surrounding areas has to offer, with our rug repairs transforming even the most worn pieces.

Bespoke Rug Cleaning Services London and Beyond

We will give your rug the careful treatment that it deserves. As part of our rug cleaning service, items are collected and taken to our cleaning plant where they are inspected for stains and areas of wear or weakness. The rug or tapestry is thoroughly vacuumed to remove all loose soil – areas of heavy soil are pre-sprayed and stains are pre-spotted by hand. If the rug or tapestry has any fringes, they are cleaned and brushed by hand. We leave no stone unturned when it comes to cleaning rugs, and our expert hand finishing leaves them looking truly spectacular.

The Rug Dry Cleaning London Customers Count On

If your rugs are particularly valuable, whether that’s financially or sentimentally, it can be hard to leave them in someone else’s care. However, you can rest assured that your rugs are in the safest possible hands with us. We clean all rugs and tapestries with neutral soaps or mild detergent depending on the type of soiling – in some cases, rugs may be dry cleaned. Once cleaned, they are given a sour rinse to enhance their appearance and then hung to dry naturally. Dry cleaning rugs really does give fantastic results, and our clients are often overjoyed when they see how their previously tired or dirty rugs have been transformed.


Rug Repairs and Restoration

In addition to rug cleaning in London and surrounding areas, we also offer expert rug repairs and restoration services for items that have seen better days. Working to rectify everything from frayed fringes and uneven ends all the way through to moth damage and water damage, we provide rug repairs that will leave your items looking fresh and ready to be enjoyed for many years to come. So before you write off one of your old rugs, find out if we can help. Such is our expertise in the field, we have become the specialists in rug repairs London clients come back to time and time again.

At Pilgrim Payne®, we offer a COVID secure rug cleaning service, to ensure the wellbeing of our clients and staff members. We extend our rug cleaning and repairs services to a wide range of locations in London, including (but not limited to) Kensington (W8), Chelsea (SW3), Belgravia (SW1), Mayfair (W1), St. John’s Wood (NW8) and Hampstead (NW3). Contact us for more information. We are here to answer all of your questions regarding our rug restoration or cleaning services. That’s why we’re are the rug cleaning company London customers recommend!

“The quality of our cleaning service is of the highest standard”

Jen Jones

Our curtains were cleaned and they look great. James, the man who came to inspect our curtains, collect, return and rehang them was fantastic, very professional. He was very clear about what the service included when quoting and took a lot of trouble when he returned the curtains to make them look their best.
Thank you.


Used this company for cleaning two sets of heavy curtains that had been up for several years. Good service from ringing up to make the appointment, to Gregory coming round to give a quote, then Gregory returning to take down the curtains for cleaning, then returning a week later to re hang them. So nice dealing with someone who is so experienced. Would definitely recommend this company.

Alice Chudley

We had a post builders sparkling clean and the service was exceptional. Nothing was too much trouble, Maria and the team were extremely accommodating and the house was spotless when they left.

We look forward to bringing them onto many projects in the future.


How long does the Pilgrim Payne rug cleaning process take?

We deal with a wide range of cleaning concerns, serving the needs of a huge variety of customers. Every single job is different, and that means that cleaning times can vary. What your rug is made of, its size, the degree of staining, and many other factors can all influence how long it takes to complete the cleaning process. If you want to find out how much having your rug(s) professionally cleaned would cost, then please get in touch with a member of our team today. They will ask you a few questions and then arrange you with a free, no pressure estimate.

If you are going to get the most out of your newly clean rug, there are a number of steps you should take afterwards to ensure that it remains in great condition. What these are will depend on the kind of rug that you have – for example whether it is made of natural or synthetic fibres. When you work with us, you get to reap the rewards of our years of experience. When we clean your carpets, we will talk you through the process and then afterwards, tell you how to look after them going forward. We will share our favourite tips and products with you.

Here at Pilgrim Payne, this is a question that we really are asked a lot. Again, this can depend on a number of factors. How much footfall your rug(s) will be subjected to is a big one, as it will dictate how much wear and tear it is subjected to in the coming months. We do suggest that you have your rugs cleaned once a year for the best ongoing results, but you could find yourself either side of that depending on what your specific needs are. Do not worry – we will advise you on the best option for you.

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