View our services and local areas
we work in.
*Although we work in these areas, we are not limited to these.
Basingstoke is the largest town in Hampshire and is home to a huge range of properties and businesses – including some huge, multinational corporations. It started as a humble market town though, and while it’s long outgrown that definition the community feeling remains. We couldn’t be prouder to serve such a diverse, exciting town.
We have over 170 years of experience when it comes to soft furnishing care, making us one of the leading experts in the UK. Our commitment to delivering a fantastic service has earned us two Royal Warrants. Looking forward, we are now doing all that we can to operate in an environmentally friendly way and lessen our impact on the planet.
We provide a number of soft furnishing care services in Basingstoke, including:
We’re the experts in curtain cleaning Basingstoke customers know that they can count on, no matter the task at hand. We’ll put your curtains through our special 15-step cleaning process, and once we are satisfied with the results, we will re-press and re-hang them too.
Our upholstery cleaning Basingstoke team are some of the most experienced in the industry. They have plenty of tools and cleaning materials at their disposal, and their cleaning methods are guaranteed against shrinkage as well.
Ours are the carpet cleaning Basingstoke customers recommend. We are comfortable working with synthetic and natural fibre carpets, expertly tailoring our approach to suit either. We are also members of the National Carpet Cleaners Association.
Our fine carpet cleaning Basingstoke specialists have lots of experience when it comes to handling Persian and Oriental rugs. They stick to tried and tested techniques, and only use products that are suitable for use on valuable, more fragile fabrics. Your fine carpets will be in the safest possible hands.
Our rug cleaning Basingstoke experts know what makes a rug look its best and will focus on bringing out is lustre and making it super-soft to touch. They’ll breathe new life into them with real ease, amazing you with the results!
Our reupholstery Basingstoke experts are able to transform a piece of furniture (or more) with some beautiful fabric. We are also the specialists in curtain making Basingstoke clients recommend, so we can make you some new curtains to match!
We are available on 020 8453 5350 or at info@pilgrimpayne.co.uk if you have questions about us and our soft furnishing care services in Basingstoke.
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
As a small, specialist business, we are able to keep our carbon footprint to a minimum. As our services help to prolong the lives of soft furnishings as well, we are doing our bit to keep materials out of landfill and new ones being manufactured. We believe that even the tiniest impacts can make a difference.
Our services are tailored to suit the needs of every single customer, and that does mean that the price can vary from job to job. For a free estimate, we suggest getting in touch with our team and telling them a bit more about the level of service you require from us.
It can be very tempting to try and tackle a job yourself, but please try to resist. Our cleaning technicians are so experienced and know how to handle a range of tools and cleaning materials. They’re also prepared for every eventuality.