View our services and local areas
we work in.
*Although we work in these areas, we are not limited to these.
We take pride in providing excellent service to both domestic and commercial clients in the Basingstoke area, extending the legacy we’ve built over 170 years. Our commitment to quality, sustainability, and innovation has earned us two Royal Warrants, making us the most trusted name in the industry.
With a forward-thinking approach, we invest in eco-friendly practices and strive to be the most environmentally responsible company in the soft furnishing care sector.
We provide a number of soft furnishing care services in Basingstoke, including:
Our dedicated team in Basingstoke follows a thorough 15-step cleaning process for curtains. We don’t just clean; we re-press and hang your curtains as part of our service too.
Entrust your upholstery to us, the go-to providers for upholstery cleaning in Basingstoke. With a variety of cleaning tools and extensive experience, we ensure the right treatment for your upholstery.
Our Basingstoke carpet cleaning team transforms tired and stained carpets carefully.
For delicate Persian and Oriental carpets, our fine carpet cleaning experts in Basingstoke use gentle yet effective methods, preserving the beauty of your cherished carpets.
Whether synthetic or natural fibre, our rug cleaning team in Basingstoke guarantees excellent results, restoring your rugs to their former glory.
Our skilled curtain making team in Basingstoke creates beautiful drapes for your space, while our reupholstery services work wonders, breathing new life into your furniture.
To enquire about our services in Basingstoke, contact Pilgrim Payne at 020 8453 5350 or via email at info@pilgrimpayne.co.uk. We are eager to assist and enhance the comfort and aesthetics of your space. You’ll be glad you chose us!
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
As a small, specialist business, we are able to keep our carbon footprint to a minimum. As our services help to prolong the lives of soft furnishings as well, we are doing our bit to keep materials out of landfill and new ones being manufactured. We believe that even the tiniest impacts can make a difference.
Our services are tailored to suit the needs of every single customer, and that does mean that the price can vary from job to job. For a free estimate, we suggest getting in touch with our team and telling them a bit more about the level of service you require from us.
It can be very tempting to try and tackle a job yourself, but please try to resist. Our cleaning technicians are so experienced and know how to handle a range of tools and cleaning materials. They’re also prepared for every eventuality.
Victoria PhillipsFantastic service from Gerry, James and Kane. Really pleased with the results. My rugs look as good as new.
Anna SaganIncredible service - right from the very organised pick up and delivery of my precious rug to the cleaning of it. James was courteous and efficient. I highly recommend Pilgrim Payne.
Barry AlsteinMy mum used Pilgrim Payne as is delighted with the work and the service received. Thanks to Keiran and James for a fantastic job. Turned up earlier than book which was great definitely would use them again.
Patricia WardExtremely impressed with service and high quality of workmanship to alter and renew cushions for couches and armchairs which has brought new life back to furniture we still like and at a tenth of the cost of replacing. Everyone we dealt with was friendly, very helpful and came exactly when they said they would. Absolutely no hesitation in recommending. Excellent company!
DF C12 yr old 6 metre voiles cleaned for first time. They were very gray, almost black. Came back very clean. Very happy with the result. James was professional and very helpful. Many thanks.
Viacheslav MoskalevGood service
Emma ConratheExcellent service and fair price.