View our services and local areas
we work in.
*Although we work in these areas, we are not limited to these.
Dorking is a charming market town in Surrey, with a rich local history and a stunning location overlooked by the Surrey Hills. The area is home to a wide range of local traders, with streets lined with arts and crafts shops, antique stores, and vintage specialists – along with some beloved restaurants and pubs. Whether you live or work in the area, we would love to provide you with first-class soft furnishing care.
When we say that we are the most reliable and experienced company in our field, we aren’t exaggerating. We have over 170 years of experience to our name, and we are proud to hold two highly-coveted Royal Warrants too. We’re always looking to the future – which is why we are committed to helping the environment wherever we can.
Our services include the following:
We are the specialists in curtain cleaning Dorking customers know that they can rely on. Our 15-step cleaning process is something we have developed and refined over the years, and is very effective on a wide variety of stains. We will also press and re-hang your curtains as part of the cleaning service too.
Our upholstery cleaning Dorking experts have worked in the field for years and know how to handle all kinds of textiles with the utmost care. The cleaning materials and methods that we use are also guaranteed against shrinkage, giving you even more confidence in our services.
We are the providers of carpet cleaning Dorking property owners recommend. We have been members of the National Carpet Cleaners Association for a long time, putting us up there with the most highly regarded companies in our industry. We are able to clean both synthetic and natural fibre carpets, allowing us to help all kinds of customers.
Whether you have a Persian, Oriental or other types of fine rugs, our carpet cleaning Dorking experts are the people to call. All of the cleaning materials that we use are suitable for delicate fibres, and our methods have been tried and tested on many different antique and fine carpets. We’ll be able to restore vibrancy while preserving all of your carpet’s character.
We are regarded by many as one of the best specialists in rug cleaning Dorking has to offer. We understand just how much of a difference a beautiful rug can make to a space, and we will use all of the tools and materials at our disposal to breathe new life into yours – leaving it clean, soft, and eye-catching.
As well as being reupholstery Dorking specialists, we are also corporate partners to the British Institute of Interior Design. So, we know what goes into creating a beautiful, cohesive space. We are also the providers of curtain making Dorking clients love, so we can really transform your home or business premises.
If you want to find out more about us and the services that we provide in Dorking, then please contact us using 020 8453 5350 or info@pilgrimpayne.co.uk . We can’t wait to hear from you! You’ll be glad you chose Pilgrim Payne.
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
It can be tempting to take the DIY approach, but calling in expert help can save you time and, in many instances, money. There will not be any costly mistakes that need fixing, and you can help to preserve your soft furnishings for much longer.
We pride ourselves on our punctuality, and we will get in touch with you on the morning of your appointment day to confirm the time of your technician’s arrival. You can then plan the rest of your day around this, safe in the knowledge that they will be there on time.
We use safe, eco-friendly cleaning materials wherever we can, and being a small company means that we can keep our carbon footprint as small as possible. So, hiring us is an environmentally-friendly choice.