View our services and local areas
we work in.
*Although we work in these areas, we are not limited to these.
With bustling towns and cities, charming villages, along with stunning countryside and a close proximity to London, Essex is a county that has it all. It is home to a wide range of residents and business owners, all with their own unique needs when it comes to soft furnishing care – needs that we are delighted to accommodate.
We have over 170 years of experience and are proud holders of two Royal Warrants – making us one of the most acclaimed and knowledgeable soft furnishing care providers in Essex. At Pilgrim Payne, we want to be delivering great services in another 170 years – which is why we have one eye on the future with our commitment to helping the environment.
We provide a variety of services in Essex, including:
We are the experts in curtain cleaning Essex home and business owners recommend. Our 15-step cleaning process works wonders on a vast range of stains, and we will press and re-hang your curtains as part of the cleaning service.
Our upholstery cleaning Essex specialists are some of the most experienced in their field, and know how to tackle a wide variety of stains with the utmost care and efficiency. Their methods are guaranteed against shrinkage too, giving you even more confidence.
We are proud members of the National Carpet Cleaners Association, and this high standing amongst our peers has made us one of the most reputable providers of carpet cleaning Essex has to offer. We are able to work on natural and synthetic fibre carpets with ease, so we will be able to help you.
Our fine carpet cleaning Essex team have years of experience when it comes to caring for Persian, Oriental, and other fine carpets. All of the tools and cleaning materials that we use are suited for use on older, delicate fibres – so your carpets will be in the safest possible hands.
Our rug cleaning Essex team can work wonders on stains of all levels of severity, from heavy soiling to a light build-up of everyday dirt and grime. Whether you need us to work on just the one rug or many throughout your property, we will work quickly and efficiently.
Our reupholstery Essex team are able to transform all kinds of furniture. We are also the providers of curtain making Essex clients recommend. We’re corporate partners of the British Institute of Interior Design too – further boosting our credentials! You can trust Pilgrim Payne.
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
We are a small business, which allows us to keep our emissions and other environmental effects to a minimum. Our work also prolongs the lifespan of items of soft furnishing, which keeps those pieces out of landfill and reduces manufacturing demand.
Each job is different, and costs can vary as a result. To get a free estimate for your soft furnishing care, please get in touch with our team today. No matter the scale of the task at hand, you can count on us to offer great value for money.
On the morning of your chosen date, your soft furnishing care technician will be in touch to confirm their arrival time. We pride ourselves on our punctuality, so you can count on our technicians to arrive exactly when they promise to.