View our services and local areas
we work in.
*Although we work in these areas, we are not limited to these.
We have over 170 years of experience and we are proud to hold two highly coveted Royal Warrants as well. So, to say that we are a soft furnishing care company with real heritage is an understatement. However, we never rest on our laurels, and are always looking for ways to improve our services. That’s why we are committed to helping the environment wherever we can. You’ll be glad you chose Pilgrim Payne.
Our services include the following:
We are the specialists in curtain cleaning Reigate customers recommend. Why? Well, our 15-step cleaning process works wonders on a large variety of fabrics. We also press and re-hang your curtains as part of the cleaning service, making it great value for money.
Our upholstery cleaning Reigate specialists know how to handle a wide variety of textiles with care and have honed their skills over many years. The cleaning materials and methods that we use are also guaranteed against shrinkage, so you can choose us with total peace of mind.
We are the providers of carpet cleaning Reigate property owners love. We have been members of the National Carpet Cleaners Association for many years, showing how much respect we have within our sector. We can clean both synthetic and natural fibre carpets, so we are able to help all kinds of customers.
Whether you have a Persian, Oriental or another kind of fine rug, our fine carpet cleaning Reigate specialists will be able to assist you. The cleaning tools and materials that we use are specifically for antique and fine carpets, allowing us to restore softness and vibrancy without damaging the delicate fibres.
Ours is regarded by many as the best rug cleaning Reigate has to offer. We know just how much of a difference a beautiful rug can make to a room, and we will go above and beyond to have yours looking its best once more. We’ll deliver a service that is appropriate to the level of soiling, guaranteeing great results.
We are an Industry Partner to the British Institute of Interior Design – marking us out as reupholstery Reigate specialists with a difference. We are also the providers of curtain making Reigate clients recommend. With our help, you can transform your home or business premises into a beautiful, stylish space.
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
We use safe, eco-friendly cleaning materials wherever possible, minimising any impact we have on the local environment. We also keep our carbon footprint to a minimum, further boosting our green credentials.
Calling in the professionals to look after to your soft furnishings can save you so much time and effort, with brilliant results guaranteed in as little time as possible. It will also protect your soft furnishings, as we will only ever take action that is appropriate to the fabric and degree of staining.
We don’t like to keep our customers waiting, which is why we will be in touch on the day of your appointment to tell you when you can expect your technician to arrive. You can count on us to try out best to be on time.