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Soft Furnishing Care Services in Rochester
Why Choose Pilgrim Payne?
Rochester is a charming Kent town with so much history and character, attracting many visitors. It is home to a wide range of businesses and tourist destinations, as well as being one of the major residential hubs in Kent. Here at Pilgrim Payne, we serve both home and business owners, delivering soft furnishing care services that suit them.
About Us
We have over 170 years of experience and two Royal Warrants to our name, making us one of the most experienced and respected companies in our field. We also keep an eye on the future however we can, with a big commitment to operating in an environmentally friendly manner being just one of the ways we do so. You’ll be glad you chose Pilgrim Payne – the reliable and trustworthy soft furnishing company Rochester residents love.
Our Soft Furnishing Care Services
We provide a variety of services in Rochester, including:
Curtain Cleaning
We are the specialists in curtain cleaning Rochester home and business owners know that they can trust. Our 15-step cleaning process is effective against a wide range of stains, and we will press and re-hang your curtains as part of the service.
Upholstery Cleaning
Our upholstery cleaning Rochester experts have years of experience to draw upon and know how to work wonders on many different types of fabric. Their methods are guaranteed against shrinkage too, allowing you to proceed with confidence.
Carpet Cleaning
We are proud members of the National Carpet Cleaners Association, and this extra accreditation allows us to provide the best carpet cleaning Rochester has to offer. We can work on natural and synthetic fibre carpets, effortlessly tailoring our services to suit the task at hand.
Fine Carpet Cleaning
Our fine carpet cleaning Rochester team knows what goes into caring for Persian, Oriental, and other kinds of fine carpet. All the tools and cleaning materials that we use are suitable for carpets that are delicate and more fragile – allowing you to keep enjoying them for many years to come.
Rug Cleaning
Our rug cleaning Rochester team know how to shift everything from a build-up of everyday grime to spillages that won’t budge despite your best efforts. Whether we are working on just one rug or several throughout a property, we’ll ensure that each is given the care and attention to detail we are famed for.
Re-upholstery and Curtain Making
We’re an Industry Partner of the British Institute of Interior Design, so it is safe to say we know what goes into utilising textiles effectively in a design scheme. Our reupholstery Rochester team can totally transform a piece of furniture, and we are also the providers of curtain making Rochester clients recommend.
Contact Us
If you want to find out more about us and the services that we provide in Rochester, please give us a call at 020 8453 5350 today. You can also send us an email at info@pilgrimpayne.co.uk if you prefer. We would love to hear from you.
Testimonials
"You are a genius! Our curtains look fantastic - and the pelmets and tassels so much better than I ever hoped. I can't thank you enough for all the time and attention and extra care you gave them. It did make a huge difference even from the way they looked."
"I wanted to take a moment to say 'Thank You' for making it possible to get my curtains hung the other day. Your technician was extremely experienced, professionally and frankly an all round nice 'Scot'!"
"Very pleased with the result of their cleaning my lounge curtains. French fabric, slightly faded 10 year old linen curtains which they cleaned beautifully and put back up resulting in them looking better than originally hung when new."
"Ian and his team came and rehung the curtains and pelmets. They all look GREAT and I can't thank you enough for all your kindness, attention, and skill - we hope for no further dramas, and to be able to sit in the room and enjoy the results of your labours."
"Today I had the pleasure of one of your employees visiting my house in Richmond. To my shame I did not catch his name. I thought it might have been on the estimate/pro forma but I cannot find it. I just thought you would want to know that I cannot imagine having a friendlier or more knowledgable person. If your other staff are at this level you are a very lucky employer indeed."
"Gregory has done a great job for us. What a great guy!"
"Have used twice for carpet cleaning and once for upholstery cleaning. Very professional."
"I just wanted to let you know how happy I was with the work you recently did for us cleaning rugs and curtains. Your representative Ian was especially good, courteous, efficient, knowledgeable and helpful. I just wanted to pass that on to you, and hopefully you will let him know."
"A note to say thank you for doing such an impressive job in cleaning my bedroom curtains. They look amazing and your service was quick, courteous and efficient. I will definitely recommend you."
"I just wanted to thank you, and your colleagues, for the lovely blinds you made for us. I have been very impressed with all aspects of your service (the speed of your initial response, Gerry's knowledge and approach when he came to measure up and the speed with which you made and delivered the blinds) and we are delighted with the finished products. Please pass our thanks onto your colleagues."
"I just wanted to say thank you so much for arranging the carpet cleaning and for fitting this in the diary so quickly, we really appreciated it. Ray and John have done a great job and I am amazed that the stains in the carpet seem to have vanished!"
"Well I was on site yesterday and Gerry did a fabulous job and the curtains, all things considered, look great. Well done – great job!! Thank you."
"What a pleasure to meet Roger – what an expert and I really appreciate your follow-up and all details. Professionalism in feet and inches… love it"
"I just wanted to thank you again for today. I believe it is Gerry I met and he was absolutely wonderful in re-fitting the curtain and pelmets and extremely helpful."
"I have recently had my lounge suite cleaned, having used your company to clean curtains and a rug last year and was very impressed.The staff on the phone are very friendly and efficient as well as the staff who visited the house,combined with the super quality of service and results and extremely good value, yours is the only Company I would ever use or recommend.Thank you."
"Many thanks. It is always a pleasure to do business with your company. You always do what you say you will do!"
"I just wanted to write to let you know how delighted I was with my curtains. They came back yesterday and two lovely gentlemen took great care in hanging them. The additional blue material has been so beautifully added. The workmanship is of such a high standard. I wanted to express heartfelt thanks for your assistance and to all that worked on them. It just leaves me to wish you and the company continued success. I am sure I will be using your services again."
FAQs
What can I expect to pay?
We offer outstanding value for money at every stage, and our rates are some of the most competitive you will find in Rochester. To get a free estimate for your particular job, please get in touch with our team today, so that they can obtain all the relevant information from you.
How do you protect the environment?
We are a small business with a strong local presence, which allows us to minimise our carbon footprint. Our work also prolongs the lifespan of soft furnishings, keeping them out of the landfill and reducing the demand for newly manufactured goods.
What time can I expect you?
On the morning of your chosen date, we will be in touch to tell you what time your soft furnishing care technician will arrive. We pride ourselves on our punctuality, and will try our best to arrive right on time.
