FAQ
We work with all kinds of rugs at Pilgrim Payne®, cleaning natural and synthetic fibres with ease. Because every rug is so different, we can’t give an exact timeframe until we know more about your particular rug and the degree of work required to restore it to good condition. No matter how much work we need to carry out on your rug, you can count on an efficient service when you choose us. We have the skill and experience needed to work quickly, ensuring quality results will do our best to return your rug to you in no time at all.
Its a good idea to have rugs cleaned professionally every 1-2 years, so that you can keep on top of any build-up of grime and ensure that your rug remains looking fantastic. Of course, your rug may require more regular cleaning. If you share your home with pets and children, stains are more of a risk. Likewise, if your rug is in a busy area such as an office, shop or lobby, it will be subject to a lot more wear and tear. Rather than give our customers an ironclad timeframe to adhere to, we prefer to get to know them and provide a cleaning schedule that is tailored to suit their needs.
Here at Pilgrim Payne®, we are dedicated to providing our customers with outstanding value for money. Our rates are some of the most competitive in London, and outstanding customer care is guaranteed before, during and after the rug cleaning service. As the needs of each customer can vary hugely in scale and complexity, we are not able to give a general price without first knowing more about the particular details of a job. If you give us a call and tell us more about your issue, we will be able to give you an estimate of the price you will pay.